At InMotion Hosting, we are committed to providing reliable, high-performance hosting services and helpful human support. This page offers real-time updates on our infrastructure, including any service interruptions or scheduled maintenance. Platform InMotion customers can find real-time status updates on Managed WordPress services at status.inmotioncentral.com. If you're experiencing issues, rest assured our team is actively working to resolve them as quickly as possible, and we appreciate your patience and understanding.

Get answers to commonly asked questions at our Support Center. To open a ticket with our support team, please log into AMP.

Some systems are experiencing issues

Current Incidents

12th May 2026

WHMCS Security Vulnerability

A high-severity security vulnerability (CVE-2026-29204) has been identified in the WHMCS billing and automation platform. This flaw could potentially allow authenticated users to perform unauthorized actions or access services belonging to other accounts.

In the interest of protecting our customers' environments, our security team is currently reaching out to affected account holders via email. While we are attempting to apply emergency security patches where possible, some installations may require manual updates due to specific configurations. We thank you for your patience. You can find more information from WHMCS HERE.

8th May 2026

cPanel Security Update

cPanel has released an update for three new security vulnerabilities: CVE-2026-29201, CVE-2026-29202, and CVE-2026-29203

The patch for these vulnerabilities will be deployed on 5/8/2026 at 12:00 PM Eastern US time. This update will be deployed automatically.

Please review this article for more detailed information: https://www.inmotionhosting.com/support/news/cpanel-cve-2026-29201-29202-29203-patch-advisory/

  • Updates:

    Our systems administration team has successfully patched all InMotion servers across shared, VPS, and Dedicated server customers.

    • 4th May 2026

    CloudLinux Troubleshooting

    Our Systems Administration Team is aware of the Copy Fail Vulnerability (CVE-2026-31431) affecting certain Linux kernel versions, as outlined by CloudLinux. Kernel updates and mitigations are actively being applied to impacted systems. https://blog.cloudlinux.com/cve-2026-31431-copy-fail-kernel-update

    Additionally, we are monitoring an issue related to Imunify360 where active malware scans may cause performance issues. If you are actively experiencing this issue, please contact our support team for assistance.

    30th April 2026

    cPanel & WHM Login Authentication Vulnerability

    A critical vulnerability was recently identified in the cPanel software regarding an authentication login exploit. This affects all currently supported versions of cPanel. In order to best protect our customers, WHM/cPanel logins may be inaccessible for some servers until all patches have been released, applied, and validated. We thank you for your patience. You can find more information from cPanel HERE.

  • Updates:

    Please follow our blog post to view our full response or check your email to see if you were affected by this cPanel vulnerability.

    • Past Incidents

    19th September 2024

    Shared Server Updates

    We are actively monitoring the performance of ecngx300 and ecngx318 on CloudLinux 8 following the recent deployment of patches.

    Our Systems Architect Team is still working closely with AT&T to resolve issues related to blocked mail IPs in our Amsterdam Data Center.

    ZenDesk incident preventing chats, calls, tickets

    Our messaging platform, ZenDesk, is currently experiencing authentication issues that are affecting multiple services including our chats, phone lines, and ticket portal. They are actively investigating the problem and we hope to resume providing these services shortly! We appreciate your patience during this time and will post an update when services resume.

  • Updates:

    All services have been restored at this time. Thank you for your patience!

    • 18th September 2024

    Shared Server Updates

    We are in the process of deploying patches to several shared servers running CloudLinux 8 to address recent performance issues.

    In addition, our Systems Architect Team is collaborating with AT&T to resolve blocked mail IPs in the Amsterdam Data Center. We are actively working to restore full email functionality as soon as possible.