Network Status Updates

Update: Maintenance is progressing as planned with no setbacks. SSH and AMP access have not been restored yet.

Your VPS is running.

Websites, email, and databases on VPS plans are online and serving traffic normally.

What's Restricted

As a protective measure while our engineers complete work on the VPS platform, we've temporarily closed standard SSH (port 22) on VPS plans and paused the VPS management tools in AMP. This limits how you reach your server for administration. It is not an outage of the server itself.

What Still Works

cPanel and WHM are available as usual. If your server already uses a custom SSH port, you can keep connecting on it. Shared, Reseller, WordPress, Dedicated, and Cloud hosting are not part of this work.

What Won't Connect for Now

Anything that uses port 22, including SSH, SFTP, SCP, rsync, and Git deployments over SSH.

Do You Need to Do Anything?

No. Access will be restored automatically when the work is complete. Support can't reopen port 22 for individual servers, but we're happy to help with anything else by Live Chat or phone. If anything requires action on your account, we'll email the address on file.

Timing

We don't have a completion time yet, and we'd rather not give one that might slip. We'll post here every 4 hours, even when nothing has changed. Next update by 9:00 PM EST.

Your VPS is running.

Websites, email, and databases on VPS plans are online and serving traffic normally.

What's Restricted

As a protective measure while our engineers complete work on the VPS platform, we've temporarily closed standard SSH (port 22) on VPS plans and paused the VPS management tools in AMP. This limits how you reach your server for administration. It is not an outage of the server itself.

What Still Works

cPanel and WHM are available as usual. If your server already uses a custom SSH port, you can still connect on that port. Shared, Reseller, WordPress, and Dedicated hosting are not part of this work.

What Won't Connect For Now

Anything that uses port 22. That includes SSH, SFTP, SCP, rsync, and Git deployments over SSH.

What You Need to Do

Nothing right now. Access will be restored automatically when the work is complete. Our support team can't reopen port 22 for individual servers in the meantime, so contacting us won't bring it back sooner. If anything requires action on your account, we'll email the address on file.

Timing

We don't have a completion time we can stand behind yet, and we won't guess. We'll post here every 4 hours, including when nothing has changed. Next update by 5:00 PM EST.

Maintenance on our VPS environments remains ongoing. During this time, port 22 (standard SSH) remains temporarily disabled on all VPS plans, along with the Account Management Panel (AMP) service used for direct VPS management.

Impact

If your account is hosted on a VPS, you will not be able to connect via standard SSH on port 22 or use AMP for direct server management during this maintenance.

What’s Not Affected

Your websites and email services remain fully operational and are not impacted.

Alternative Access Options

• Direct cPanel/WHM Access: Log in directly to cPanel or WebHost Manager (WHM) using your server’s IP address or domain name to manage files, databases, and server configurations.
• Custom SSH Ports: If you have previously configured a custom SSH port, you can continue connecting on that port.
• Support Assistance: Please submit a support ticket through AMP. For immediate help with your server, please use Live Chat or contact our support team by phone.

There is still no estimated completion time for this maintenance. We will continue providing updates as more information becomes available.

We apologize for the continued inconvenience and appreciate your patience.

The maintenance on our VPS environments is still ongoing. While this process continues, Port 22 (standard SSH) is disabled on all VPS plans, along with the Account Management Panel (AMP) service used for direct VPS management.

Impact

If your account is hosted on a VPS, you will not be able to connect via standard SSH on port 22 or use AMP for direct server management during this maintenance.

What’s Not Affected

Your websites and email services remain fully operational and are not impacted.

Alternative Access Options

• Direct cPanel/WHM Access: Log in directly to cPanel or WebHost Manager (WHM) using your server’s IP address or domain name to manage files, databases, and server configurations.
• Custom SSH Ports: If you have previously configured a custom SSH port, you can continue connecting on that port.
• Support Assistance: Please submit a support ticket through AMP. For immediate help with your server, please use Live Chat or contact our support team by phone.

There is still no current estimated time for this maintenance to be completed. We will post updates here as they become available.

We apologize for the inconvenience and appreciate your patience.

At this time we are still performing maintenance on our VPS environments. While maintenance continues we have temporarily disabled port 22 (standard SSH) on all VPS plans, along with the Account Management Panel (AMP) service used for direct VPS management.

Impact

If your account is hosted on a VPS, you will not be able to connect via standard SSH on port 22 or use AMP for direct server management during this maintenance.

What’s Not Affected

Your websites and email services remain fully operational and are not impacted.

Alternative Access Options

• Direct cPanel/WHM Access: Log in directly to cPanel or WebHost Manager (WHM) using your server’s IP address or domain name to manage files, databases, and server configurations.
• Custom SSH Ports: If you have previously configured a custom SSH port, you can continue connecting on that port.
• Support Assistance: Please submit a support ticket through AMP. For immediate help with your server, please use Live Chat or contact our support team by phone.

As of this time there is still no accurate estimate as to when this maintenance will be completed, but we will continue to update through the process.

We apologize for the inconvenience and appreciate your patience.

The maintenance on our VPS environments is still ongoing. Port 22 (standard SSH) is still temporarily disabled on all VPS plans, along with the Account Management Panel (AMP) service used for direct VPS management.

Impact

If your account is hosted on a VPS, you will not be able to connect via standard SSH on port 22 or use AMP for direct server management during this maintenance.

What’s Not Affected

Your websites and email services remain fully operational and are not impacted.

Alternative Access Options

• Direct cPanel/WHM Access: Log in directly to cPanel or WebHost Manager (WHM) using your server’s IP address or domain name to manage files, databases, and server configurations.
• Custom SSH Ports: If you have previously configured a custom SSH port, you can continue connecting on that port.
• Support Assistance: Please submit a support ticket through AMP. For immediate help with your server, please use Live Chat or contact our support team by phone.

We still do not have an accurate estimate of when the maintenance will be completed, but more updates will be made available as the maintenance continues.

We apologize for the inconvenience and appreciate your patience.

VPS Maintenance Notice

We are currently performing maintenance on our VPS environments. As part of this process, we are temporarily disabling port 22 (standard SSH) on all VPS plans, along with the Account Management Panel (AMP) service used for direct VPS management.

Impact

If your account is hosted on a VPS, you will not be able to connect via standard SSH on port 22 or use AMP for direct server management during this maintenance.

What’s Not Affected

Your websites and email services remain fully operational and are not impacted.

Alternative Access Options

• Direct cPanel/WHM Access: Log in directly to cPanel or WebHost Manager (WHM) using your server’s IP address or domain name to manage files, databases, and server configurations.
• Custom SSH Ports: If you have previously configured a custom SSH port, you can continue connecting on that port.
• Support Assistance: Please submit a support ticket through AMP. For immediate help with your server, please use Live Chat or contact our support team by phone.

There is currently no estimated time for this maintenance to be completed. We will post updates here as they become available.

We apologize for the inconvenience and appreciate your patience.