All systems are operational.

Last updated 2 weeks ago

    • Chat Support

      Operational

    • Phone Support

      Operational

    • Email Ticket Support

      Operational

    • AMP (Account Management Panel)

      Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.

      Operational

    • Billing System/Payment Services

      Operational

    • Business Shared Servers

      Operational

    • WordPress Shared Servers

      Operational

    • Virtual Private Servers

      Operational

    • Reseller Servers

      Operational

    • Dedicated Servers

      Operational

    • Cloud Servers

      Operational

    • EU Data Center

      Operational

    • East Coast Data Center

      Operational

    • West Coast Data Center

      Operational

    • DNS Resolution

      Name resolution services that translate domain names to IP addresses for any domains pointed to our nameservers. ns1.inmotionhosting.com ns2.inmotionhosting.com ns3.inmotionhosting.com ns4.inmotionhosting.com

      Operational

Past incidents

No incidents reported.

Network Outage

5 years ago 2021-02-11 18:04 UTC
Fixed

Fixed

5 years ago 2021-02-11 18:56 UTC

This morning both of our primary and secondary nameservers for inmotionhosting.com experienced a simultaneous outage. This resulted in the inability to resolve some domains or hostnames that rely on these nameservers for approximately 2 hours. As of 0500est we were able to successfully begin serving DNS query responses again. While we believe this issue to be resolved at this time, we will continue to monitor the immediate situation to ensure no long lasting effects. Thank you for your patience.

Identified

5 years ago 2021-02-11 18:12 UTC

At this time, DNS queries are beginning to resolve, connectivity issues are on the decline.

Reported

5 years ago 2021-02-11 18:04 UTC

We are currently aware of connectivity issues affecting customer attempting to reach our Name Servers. Our System Administrators are investigating the incident and working to resolve it as swiftly as possible. Customers may experience connectivity issues to their website and email during this period. As a result of the network issues some internal tools are down and our ability to troubleshoot is limited. There is not currently an estimated time for this issue to be resolved however we will apply updates here as they become available. We appreciate your patience while we work through this.

Software upgrades across all Shared Environments

5 years ago 2021-02-11 18:00 UTC
Complete

Our System Administration Team is currently performing fleet-wide software upgrades to our shared environments. During this time, your website and email may be unavailable temporarily.

Not sure what server you are on? How to check the server that your website is hosted on.

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