All systems are operational.

Last updated 2 weeks ago

    • Chat Support

      Operational

    • Phone Support

      Operational

    • Email Ticket Support

      Operational

    • AMP (Account Management Panel)

      Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.

      Operational

    • Billing System/Payment Services

      Operational

    • Business Shared Servers

      Operational

    • WordPress Shared Servers

      Operational

    • Virtual Private Servers

      Operational

    • Reseller Servers

      Operational

    • Dedicated Servers

      Operational

    • Cloud Servers

      Operational

    • EU Data Center

      Operational

    • East Coast Data Center

      Operational

    • West Coast Data Center

      Operational

    • DNS Resolution

      Name resolution services that translate domain names to IP addresses for any domains pointed to our nameservers. ns1.inmotionhosting.com ns2.inmotionhosting.com ns3.inmotionhosting.com ns4.inmotionhosting.com

      Operational

Past incidents

Technical Support and Billing Chat Service Interruption

5 years ago 2021-09-28 16:17 UTC
Fixed

Fixed

5 years ago 2021-09-28 16:40 UTC

Our internal support team has identified and corrected this issue. Full chat functionality has been restored. Customers should feel free to resume reaching out to our support teams in whatever way they prefer. We appreciate your patience and apologize for any inconvenience.

Reported

5 years ago 2021-09-28 16:17 UTC

We have become aware of an issue with our chat support services which is preventing customers from reaching our agents. We are currently working to find and correct the issue. While the issue is ongoing, customers may be unable to reach support by chat. We encourage all of our customers in need of support to reach out by phone at 1-888-321-4678. We're sorry for any inconvenience.

No incidents reported.

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