All systems are operational.

Last updated 1 hour ago

    • Chat Support

      Operational

    • Phone Support

      Operational

    • Email Ticket Support

      Operational

    • AMP (Account Management Panel)

      Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.

      Operational

    • Billing System/Payment Services

      Operational

    • Business Shared Servers

      Operational

    • WordPress Shared Servers

      Operational

    • Virtual Private Servers

      Operational

    • Reseller Servers

      Operational

    • Dedicated Servers

      Operational

    • Cloud Servers

      Operational

    • EU Data Center

      Operational

    • East Coast Data Center

      Operational

    • West Coast Data Center

      Operational

    • DNS Resolution

      Name resolution services that translate domain names to IP addresses for any domains pointed to our nameservers. ns1.inmotionhosting.com ns2.inmotionhosting.com ns3.inmotionhosting.com ns4.inmotionhosting.com

      Operational

Past incidents

RAM Maintenance on ecbiz316, ecld283, and ecbiz255

3 years ago 2023-03-16 13:05 UTC
Fixed

Fixed

3 years ago 2023-03-17 11:35 UTC

This issue has been resolved at this time, all servers are fully functional. We appreciate your patience.

Identified

3 years ago 2023-03-17 09:54 UTC

Maintenance on the ecbiz255 server is still ongoing. Most accounts should be online and accessible. Due to disk space limitations, some accounts are being shifted to a different server. There is not currently an estimated time for this issue to be resolved, but updates will be provided here as they become available.

Identified

3 years ago 2023-03-17 00:34 UTC

Maintenance on the ecbiz255 server is still ongoing. There is not currently an estimated time for this issue to be resolved, but updates will be provided here as they become available.

Identified

3 years ago 2023-03-16 17:45 UTC

Maintenance on the ecbiz255 server is still ongoing. There is not currently an estimated time for this issue to be resolved, but updates will be provided here as they become available.

Fixed

3 years ago 2023-03-16 15:24 UTC

At this time, the maintenance has been completed for ecld283 and ecbiz316. Maintenance for ecbiz255 is still ongoing.

Reported

3 years ago 2023-03-16 13:05 UTC

Beginning at 2am EST on Thursday, March 16th, we will be performing RAM upgrades to ecld283, ecbiz316, and ecbiz255. This maintenance requires that the servers be completely powered down, so customers will experience downtime of approximately 3 hours. We appreciate your patience during this process!

Customer Service and Support Unavailable

3 years ago 2023-03-16 06:00 UTC
Fixed

Fixed

3 years ago 2023-03-16 19:06 UTC

This issue has been resolved at this time. We appreciate your patience.

Reported

3 years ago 2023-03-16 06:00 UTC

We have become aware of an issue with our chat and phone support services which is preventing customers from reaching our agents. We are currently working to find and correct the issue. While the issue is ongoing, customers may be unable to reach support by chat or phones. We're sorry for any inconvenience.

No incidents reported.

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