All systems are operational.

Last updated 3 days ago

    • Chat Support

      Operational

    • Phone Support

      Operational

    • Email Ticket Support

      Operational

    • AMP (Account Management Panel)

      Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.

      Operational

    • Billing System/Payment Services

      Operational

    • Business Shared Servers

      Operational

    • WordPress Shared Servers

      Operational

    • Virtual Private Servers

      Operational

    • Reseller Servers

      Operational

    • Dedicated Servers

      Operational

    • Cloud Servers

      Operational

    • EU Data Center

      Operational

    • East Coast Data Center

      Operational

    • West Coast Data Center

      Operational

    • DNS Resolution

      Name resolution services that translate domain names to IP addresses for any domains pointed to our nameservers. ns1.inmotionhosting.com ns2.inmotionhosting.com ns3.inmotionhosting.com ns4.inmotionhosting.com

      Operational

Past incidents

No incidents reported.

ecngx245 Server Outage

3 years ago 2023-05-17 17:00 UTC
Fixed

Fixed

3 years ago 2023-05-19 04:41 UTC

This incident has been resolved. Thank you for your continued patience.

Investigating

3 years ago 2023-05-18 17:32 UTC

Our Systems Operations team has moved accounts on ecngx245 to backup hardware in order to run maintenance on the original server. We apologize for the server downtime. These accounts were moved to backup hardware while we work to check the file system on original hardware. If the data transfer moves quickly, there is a chance the server will be moved back over to its original hardware quickly.

Sorry for the inconvenience while we work through this process. Thank you for your patience and understanding!

Identified

3 years ago 2023-05-17 23:40 UTC

Thank you for your patience as we continue with ongoing maintenance of ecngx245. Our Systems Administration team identified an issue with the file system on shared server ecngx245 that requires a file system check (fsck). A file system check requires the file system to be offline while the file system is checked and possibly repaired, which can take a number of hours depending on the disk size. Unfortunately, until the file system check is complete, the server will be offline. There is not currently an estimated time for this issue to be resolved, but updates will be provided when possible.

Identified

3 years ago 2023-05-17 21:40 UTC

We appreciate your continued patience as we address the ongoing maintenance of ecngx245. Our Systems Administration Team is diligently working to resolve any issues and ensure smooth operations. We understand the importance of uninterrupted service, and we assure you that every effort is being made to minimize any inconvenience caused. Thank you for your understanding and support. We will provide further updates as soon as possible.

Reported

3 years ago 2023-05-17 17:00 UTC

Our Systems Administration team is aware of some issues with ecngx245. Customers that are hosted on this server will experience temporary downtime to their website and emails.

Our Systems Administration team is currently working hard to identify the issues, and fix the ongoing issues regarding this server. Customers can check what server they are hosted on using the following article, Account Technical Details

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