Network Status Updates

West Coast Data center connectivity has returned to normal.

cPanel updates have been pushed and all license authentication requests should be returning valid and accurate at this time. Thank you for your patience and understanding.

Updates are being pushed to all affected servers running cPanel. cPanel licenses should begin to renew properly and access should be restored soon after.

Our systems team has identified an issue with cPanel dynamic licenses, and is currently working with our partners at cPanel to resolve this issue.  cPanel may be unreachable in some instances.  We will post notifications as we receive them.

The cPanel patch has been successfully deployed, and access to File Manager has been fully restored.

Uploads directly through cPanel, as well as viewing, editing, and moving files within File Manager, are now functioning normally.

This issue has been resolved, and no further impact is expected. Thank you for your patience.

We are currently working on deploying the cPanel patch. Once this is complete, access to File Manager will be restored.  Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, may not be currently possible. This does not affect command line operation, server operation, or FTP operation.

If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

At this time we are still awaiting the patch from cPanel. As soon as the patch is received and deployed, access to File Manager will be restored.  Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, is currently not possible. This does not affect command line operation, server operation, or FTP operation.

If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

We currently are still awaiting the patch that will return full functionality to cPanel.  Access is still disabled until the patch is installed fleetwide.  This does affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation.

If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

At this time, we are waiting on a patch from our partners at cPanel. We do still have access disabled to the File Manager until the patch has been received. This does affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation.

If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

We are still waiting for the patch from our partners at cPanel, due to this we still have access disabled to the File Manager. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation.

If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

We are still awaiting the patch from our partners at cPanel, due to this we still have access disabled to the File Manager. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation.

If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

In cooperation with our partners at cPanel, we have identified an issue with file manager, and have disabled access while we await a patch to restore functionality. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation.

If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.