If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Support Center.

Some systems are experiencing issues

Current Incidents

26th April 2024

Support Center Scheduled Maintenance

Our telecommunications service provider is planning scheduled maintenance on our chat systems on Sunday, April 28th, beginning at 2:00 AM Eastern U.S. Time. The expected maintenance window will be 30 minutes. During this time all active chats will be disconnected, and no new chats will be able to be initiated. During this time, please feel free to reach out to us by submitting a ticket in your Account Management Panel, or reach out after the maintenance is concluded.

We are sorry for any inconvenience this may cause, and we thank you for your patience and understanding.

Past Incidents

5th August 2021

No incidents reported

4th August 2021

Payment and Refund Processing.

At this time, our third-party payment processer is undergoing maintenance. During this time, payments and refunds may not be able to be processed until their maintenance window closes.

We apologize for the inconvenience that this may cause. We are working with our payment processer and will continue to update the status page with updates as they come available.

  • Updates:

    At this time, we have gotten the all-clear from our third-party payment processor.