At InMotion Hosting, we are committed to providing reliable, high-performance hosting services and helpful human support. This page offers real-time updates on our infrastructure, including any service interruptions or scheduled maintenance. Platform InMotion customers can find real-time status updates on Managed WordPress services at status.inmotioncentral.com. If you're experiencing issues, rest assured our team is actively working to resolve them as quickly as possible, and we appreciate your patience and understanding.

Get answers to commonly asked questions at our Support Center. To open a ticket with our support team, please log into AMP.

Some systems are experiencing issues

Current Incidents

8th May 2025

Unplanned Maintenance to Shared Servers on our West Coast Data Center

We are currently performing unscheduled maintenance on shared servers housed in the our WCDC. If your account is located on one of these servers, you may experience intermittent connectivity issues and slowness with sites and services running on these servers. There currently is not a time for resolution. Updates will be posted as they become available.

Past Incidents

14th November 2021

No incidents reported

13th November 2021

Chat Support Scheduled Maintenance

Scheduled maintenance on our chat services has begun. This maintenance is expected to last no more than 45 minutes. During this time, please feel free to reach out by phone or by email for support. Thank you for your patience, we're sorry for the inconvenience.

  • Updates:

    Scheduled maintenance has concluded. We appreciate your patience.

    • 12th November 2021

    Intermittent Phone Connectivity

    Our toll-free numbers are currently experiencing intermittent connectivity issues. We apologize for the inconvenience. Our chat and ticket options are available if you need assistance.

  • Updates:

    All systems have returned to normal. We will continue to monitor.

    • 11th November 2021

    Spoofed and Malicious Emails

    We are currently aware of spoofed and malicious emails being sent to customers that appear to be from us. These emails* reference: InMotion Support Ticket # - Other - Your Cloud account's services are about to be suspended. These emails are malicious and are not sent from InMotion Hosting; we do encourage you to ignore this email and to not click any of the links present.

  • Updates:

    Our Legal Team and System Administration Team is taking every action to stop this third-party mail service from continuing to send out these spoofed emails and websites. We apologize for any confusion and frustrations that this may have caused. We want to assure you that this email is not in any way affiliated with us and should not be trusted. As a reminder, we ask that you not click on any of the links in this email.