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Some systems are experiencing issues

Current Incidents

18th July 2025

421 Misdirected Request Error

We are aware of an issue affecting websites utilizing EA-NGINX, where visitors may encounter a "421 Misdirected Request" error. This issue has been identified by cPanel and is related to recent updates within the EA-NGINX configuration. cPanel is currently investigating the root cause and working toward a permanent fix. In the meantime, our team is actively monitoring affected systems and will apply any recommended workarounds as they become available.

Further information can be found here: https://support.cpanel.net/hc/en-us/articles/33553346450455-Websites-show-421-Misdirected-Request-error-while-using-EA-Nginx

  • Updates:

    We are still waiting on the newest package release from cPanel. It is expected that this cPanel Support article will be updated with it is available.

  • Updates:

    We've received messaging from cPanel. They will be patching their build of ea-apache24 and are currently in the testing stage. We will provide more updates as they become available.

    • Past Incidents

    10th December 2021

    Intermittent Phone Connectivity

    Currently, our phone service provider is investigating reports of dropped calls, increased latency, and timeout errors. We will provide an update as soon as we have more information to share.

    During this time, please reach out to us via chat or ticket, and we will respond as soon as possible to your inquiry.

  • Updates:

    At this time, the issue effecting our ability to take phone calls has been resolved.

    • 9th December 2021

    No incidents reported