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Some systems are experiencing issues

Current Incidents

7th July 2026

Unplanned Maintenance - cPanel File Manager

In cooperation with our partners at cPanel, we have identified an issue with file manager, and have disabled access while we await a patch to restore functionality. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation.

If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/sftp-shared-hosting-filezilla-setup/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

  • Updates:

    We are still awaiting the patch from our partners at cPanel, due to this we still have access disabled to the File Manager. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation.

    If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/sftp-shared-hosting-filezilla-setup/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

    • Past Incidents

    8th September 2022

    InnoDB currently down on biz267

    InnoDB is currently down on biz267 pending a restore for MySQL. Any databases using the innodb storage engine will be down. We appreciate your patience as we work to resolve this issue.

  • Updates:

    The InnoDB issues have been resolved and functionality has been restored at this time.

  • Updates:

    At this time mass InnoDB imports are running for all databases using the innodb storage engine on the biz267 server. While no estimated time for resolution is available, we are working to resolve this as quickly as possible. We are sorry for the inconvenience and appreciate your patience.

    • 7th September 2022

    No incidents reported