All systems are operational.

Last updated 13 hours ago

Contact Platform - Degraded Performance

3 weeks ago 2026-08-03 21:44 UTC
Fixed

Fixed

3 weeks ago 2026-08-04 03:22 UTC

At this time, we have been advised that this issue is resolved, and services are operational. Thank you for your patience and understanding.

Identified

3 weeks ago 2026-08-03 23:55 UTC

A fix has been implemented and they are monitoring the recovery.

Investigating

3 weeks ago 2026-08-03 22:23 UTC

Our platform provider believes they have identified the cause and are currently working to mitigate this issue. We appreciate your patience.

Reported

3 weeks ago 2026-08-03 21:44 UTC

The platform we utilize to assist customers via live chat and email is experiencing issues and degraded performance. Unfortunately, due to this, wait times for live chat support and email support are delayed. We will provide updates as they become available. We appreciate your patience!