At InMotion Hosting, we are committed to providing reliable, high-performance hosting services and helpful human support. This page offers real-time updates on our infrastructure, including any service interruptions or scheduled maintenance. Platform InMotion customers can find real-time status updates on Managed WordPress services at status.inmotioncentral.com. If you're experiencing issues, rest assured our team is actively working to resolve them as quickly as possible, and we appreciate your patience and understanding.

Get answers to commonly asked questions at our Support Center. To open a ticket with our support team, please log into AMP.

Some systems are experiencing issues

Current Incidents

26th May 2026

Intermittent Email Connection Issues

We are currently investigating intermittent SMTP connection and exim service issues. You may see degraded service related to email while our teams are working towards resolution. We thank you for your patience.

12th May 2026

WHMCS Security Vulnerability

A high-severity security vulnerability (CVE-2026-29204) has been identified in the WHMCS billing and automation platform. This flaw could potentially allow authenticated users to perform unauthorized actions or access services belonging to other accounts.

In the interest of protecting our customers' environments, our security team is currently reaching out to affected account holders via email. While we are attempting to apply emergency security patches where possible, some installations may require manual updates due to specific configurations. We thank you for your patience. You can find more information from WHMCS HERE.

8th May 2026

cPanel Security Update

cPanel has released an update for three new security vulnerabilities: CVE-2026-29201, CVE-2026-29202, and CVE-2026-29203

The patch for these vulnerabilities will be deployed on 5/8/2026 at 12:00 PM Eastern US time. This update will be deployed automatically.

Please review this article for more detailed information: https://www.inmotionhosting.com/support/news/cpanel-cve-2026-29201-29202-29203-patch-advisory/

  • Updates:

    Our systems administration team has successfully patched all InMotion servers across shared, VPS, and Dedicated server customers.

    • 4th May 2026

    CloudLinux Troubleshooting

    Our Systems Administration Team is aware of the Copy Fail Vulnerability (CVE-2026-31431) affecting certain Linux kernel versions, as outlined by CloudLinux. Kernel updates and mitigations are actively being applied to impacted systems. https://blog.cloudlinux.com/cve-2026-31431-copy-fail-kernel-update

    Additionally, we are monitoring an issue related to Imunify360 where active malware scans may cause performance issues. If you are actively experiencing this issue, please contact our support team for assistance.

    30th April 2026

    cPanel & WHM Login Authentication Vulnerability

    A critical vulnerability was recently identified in the cPanel software regarding an authentication login exploit. This affects all currently supported versions of cPanel. In order to best protect our customers, WHM/cPanel logins may be inaccessible for some servers until all patches have been released, applied, and validated. We thank you for your patience. You can find more information from cPanel HERE.

  • Updates:

    Please follow our blog post to view our full response or check your email to see if you were affected by this cPanel vulnerability.

    • Past Incidents

    7th February 2024

    ECNGX342

    Our Systems Administration team has identified a high load on our ecngx342 server, which may potentially lead to performance issues and downtime for some users. We sincerely apologize for any inconvenience this may cause. Please be assured that our teams are working diligently to resolve this issue as quickly as possible. Your satisfaction and uninterrupted service are our top priorities. Customers can check what server they are hosted on using the following article, Account Technical Details

  • Updates:

    ecngx342 has been returned to full operational status. We appreciate your patience.

    • ECRES227

    Our Systems Administration team is aware of some issues with ECRES227. Customers that are hosted on this server will experience temporary downtime to their website and emails.

    Our Systems Administration team is currently working hard to identify the issues and fix the ongoing issues regarding this server. Customers can check what server they are hosted on using the following article, Account Technical Details

  • Updates:

    ECRES227 has been returned to operation.

    • 6th February 2024

    ecngx342 Service Disruption

    Our Systems Administration team has identified a high load on our ecngx342 server, which may potentially lead to performance issues and downtime for some users. We sincerely apologize for any inconvenience this may cause. Please be assured that our teams are working diligently to resolve this issue as quickly as possible. Your satisfaction and uninterrupted service are our top priorities.

    Customers can check what server they are hosted on using the following article, Account Technical Details

  • Updates:

    ecngx342 has been returned to full operational status. We appreciate your patience.