If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Support Center.

All systems are operational

Past Incidents

13th December 2021

ecbiz213 Unplanned Maintenance

Our System Administration team has identified issues requiring unplanned maintenance within our ecbiz213 Shared Server environment. Customers with accounts housed within the ecbiz213 Shared Server environment may experience temporary connectivity issues to their website and email while the maintenance is performed. No ETA is currently available, but updates will be provided here as they become available.

Customers can check what server they are hosted on using the following article, Account Technical Details

  • Updates:

    At this time, the recovery and restoration of ecbiz213 to new hardware is still ongoing with data checks for newer backups. We appreciate your patience!

  • Updates:

    As our System's Team is continuing their work on ecbiz213, we've created an announcement in our support center with more information on the next steps: ecbiz213 Failure and Recovery

    • 12th December 2021

    No incidents reported

    11th December 2021

    Domain Registrar Maintenance

    Our domain registrar is undergoing scheduled maintenance from 8pm Est until Midnight. During this time, we will be unable to process domain renewals or purchases, or modify existing domains in any way including nameserver changes. The domain management tool in AMP will be unavailable as well. Please contact us after the scheduled maintenance has completed for issues related to registrations, renewals, and transfers. For more information specific to our registrar, their status page can be found at https://www.opensrsstatus.com/

  • Updates:

    Our domain registrar's schedule maintenance has concluded at this time and domain services have been restored. https://www.opensrsstatus.com/