Our System Administration team has identified hardware issues requiring unplanned maintenance on our ecngx308 Shared Server. Customers will experience connectivity issues to their website and email while the maintenance is performed. Unfortunately, there is no estimated time for this issue to be resolved, but updates will be provided here as they become available. We apologize for any inconvenience that this may cause.
Customers can check what server they are hosted on using the following article, Account Technical Details
Updates:
At this time, the unplanned maintenance affecting our server, ecngx308 has been successfully resolved. All systems have been thoroughly tested and are now fully operational. We appreciate your patience and understanding during this brief period of maintenance.
Updates:
Our System Administration team identified an issue with server ecngx308, which caused the server to become unresponsive. Currently, we are actively working to restore the server to new hardware. Customers with accounts on this server will experience connectivity issues to their websites, control panels, and email during this time. There is no estimated time for this issue to be resolved, but updates will be provided here as they become available. We apologize for any inconvenience that this may cause.