Our telecommunications service provider is planning scheduled maintenance on our chat systems on Sunday, April 28th, beginning at 2:00 AM Eastern U.S. Time. The expected maintenance window will be 30 minutes. During this time all active chats will be disconnected, and no new chats will be able to be initiated. During this time, please feel free to reach out to us by submitting a ticket in your Account Management Panel, or reach out after the maintenance is concluded.
We are sorry for any inconvenience this may cause, and we thank you for your patience and understanding.
Updates:
At this time our Support Center maintenance has been completed. All chat services have resumed back to normal. Thank you for your patience!
Updates:
This Support Center scheduled maintenance has begun. At this time, our Chat system is temporarily unavailable until maintenance has been completed.
If you need any assistance, please review the following article to Submit a Verified Ticket.
All Systems Operational
Partial Outage
Major Outage
Performance Issues
Under Review
