Past Incidents

23rd July 2024

Server Disruption ecbiz262

Our Systems Administration team is investigating an issue with server ecbiz262. Customers hosted on this server may experience temporary downtime for their websites and emails.

Our team is diligently working to identify and resolve these issues as quickly as possible. We will provide updates as soon as they become available from our Systems Administration team. We apologize for any inconvenience this may cause and appreciate your understanding.

Updates:

At this time this issue is resolved and services are operational at this time. Thank you for your patience and understanding.

Unplanned VPS Maintenance

Our System Administration team has identified issues requiring unplanned maintenance within a small portion of our VPS containers. Customers with accounts housed within a VPS environment may experience temporary connectivity issues to their website and email while the maintenance is performed. There is not currently an estimated time for this issue to be resolved, but updates will be provided here as they become available.

Updates:

We are pleased to inform you that the maintenance affecting a small portion of our VPS environments has now concluded. The high load issue on wccomp10-havp23 has been resolved, and the affected VPS instances have successfully undergone maintenance checks. All services are now operating normally. We appreciate your patience during this time.

22nd July 2024

ecngx290 Server Disruption

Our Systems Administration team is investigating an issue with server ecngx290. Customers hosted on this server may experience temporary downtime for their websites and emails.

Updates:

At this time this issue is resolved and services are operational at this time. Thank you for your patience and understanding.