At InMotion Hosting, we are committed to providing reliable, high-performance hosting services and helpful human support. This page offers real-time updates on our infrastructure, including any service interruptions or scheduled maintenance. Platform InMotion customers can find real-time status updates on Managed WordPress services at status.inmotioncentral.com. If you're experiencing issues, rest assured our team is actively working to resolve them as quickly as possible, and we appreciate your patience and understanding.

Get answers to commonly asked questions at our Support Center. To open a ticket with our support team, please log into AMP.

Some systems are experiencing issues

Current Incidents

18th July 2025

421 Misdirected Request Error

We are aware of an issue affecting websites utilizing EA-NGINX, where visitors may encounter a "421 Misdirected Request" error. This issue has been identified by cPanel and is related to recent updates within the EA-NGINX configuration. cPanel is currently investigating the root cause and working toward a permanent fix. In the meantime, our team is actively monitoring affected systems and will apply any recommended workarounds as they become available.

Further information can be found here: https://support.cpanel.net/hc/en-us/articles/33553346450455-Websites-show-421-Misdirected-Request-error-while-using-EA-Nginx

  • Updates:

    We've received messaging from cPanel. They will be patching their build of ea-apache24 and are currently in the testing stage. We will provide more updates as they become available.

    • Past Incidents

    3rd October 2024

    Shared Server Updates

    We appreciate your patience as we continue to troubleshoot persistent performance issues on servers ecngx318, ngx353, ngx304. We are working in collaboration with CloudLinux to resolve these kernel issues to prevent server lock ups/reboots.

    To check which server you are hosted on, please refer to the following article, Account Technical Details

    2nd October 2024

    Server Disruption - ecngx318

    Our Systems Administration team is currently addressing issues with server ecngx318. Customers hosted on this server may experience temporary downtime for their websites and emails.

    Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, Which server am I on? We will provide updates as soon as they become available from our Systems Administration team. We apologize for any inconvenience this may cause and appreciate your understanding.

  • Updates:

    At this time, the issue has been resolved, and services are operational. Thank you for your patience and understanding. If you continue to experience any issues with your services on ecngx318, please don't hesitate to reach out to our Technical Support department.

    • Shared Server Updates

    We are continuing to work closely with CloudLinux to diagnose and address the service interruptions that some customers on shared servers are experiencing.

    ecngx318 Server Disruption

    Our Systems Administration team is currently addressing issues with server ecngx318. Customers hosted on this server may experience temporary downtime for their websites and emails.

    Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, Which server am I on? We will provide updates as soon as they become available from our Systems Administration team. We apologize for any inconvenience this may cause and appreciate your understanding.

  • Updates:

    At this time, the issue has been resolved, and services are operational. Thank you for your patience and understanding. If you continue to experience any issues with your services on ecngx318, please don't hesitate to reach out to our Technical Support department.

    • 1st October 2024

    Planned Maintenance to Internal Systems

    We're currently experiencing planned maintenance on our internal systems. At this time, we're unable to access your account. If you'd like, we can open a ticket for you to assist when the system is back available, or feel free to contact us again at a later time.

  • Updates:

    At this time, all accessibility issues have been resolved. Account Management Panel (AMP) and other affected assets are now fully functional. Thank you for your patience during this time.

    • 30th September 2024

    ecngx318 Server Disruption

    Our Systems Administration team is currently addressing issues with server ecngx318. Customers hosted on this server may experience temporary downtime for their websites and emails.

    Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, Account Technical Details We will provide updates as soon as they become available from our Systems Administration team. We apologize for any inconvenience this may cause and appreciate your understanding.

  • Updates:

    At this time, the issue has been resolved, and services are operational. Thank you for your patience and understanding. If you continue to experience any issues with your services on ecngx318, please don't hesitate to reach out to our Technical Support department.