At InMotion Hosting, we are committed to providing reliable, high-performance hosting services and helpful human support. This page offers real-time updates on our infrastructure, including any service interruptions or scheduled maintenance. Platform InMotion customers can find real-time status updates on Managed WordPress services at status.inmotioncentral.com. If you're experiencing issues, rest assured our team is actively working to resolve them as quickly as possible, and we appreciate your patience and understanding.

Get answers to commonly asked questions at our Support Center. To open a ticket with our support team, please log into AMP.

Some systems are experiencing issues

Current Incidents

21st February 2025

Account Management Panel (AMP) and Internal Systems Unplanned Maintenance

We are aware of some performance issues impacting our Account Management Panel (AMP) services and internal systems. Rest assured that our team is actively investigating the matter and working diligently to resolve it as quickly as possible.

Thank you for your patience and understanding.

4th February 2025

Two Factor Authentication Disruption

Our service provider is experiencing difficulty delivering Two Factor Authentication messages by text. If you are attempting to log in via Two Factor Authentication and are unable to receive the text message, we are working with our service provider to resolve the issue as quickly as possible. If you need immediate assistance with logging in, please reach out to support for assistance in temporarily disabling your Two Factor Authentication. Thank you for your patience!

  • Updates:

    Our service provider is still experiencing difficulties delivering Two-Factor Authentication (2FA) messages via text. To ensure continued access while maintaining security, we have implemented a temporary solution—your 2FA verification code will now be sent to the primary email address on your account instead of via SMS.

    Once the SMS issue is fully resolved, we will revert to text message delivery. In the meantime, please check your email for the verification code when logging in. We appreciate your patience and understanding as we work to resolve this.

    • Past Incidents

    14th February 2025

    No incidents reported

    13th February 2025

    No incidents reported

    12th February 2025

    VPS Service Disruption in East Coast Datacenter

    We are investigating an issue on the havp20 node. Some VPS users in our East Coast Datacenter may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience.

  • Updates:

    The issue on the havp20 node has been fully resolved. All affected VPS services in our East Coast Datacenter have returned to normal operation. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!

    • West Coast Data Center Connectivity Disruption

    We have identified issues affecting connectivity to our West Coast servers. If your account is hosted there, you might experience temporary connectivity issues with your website and email. We don't have an estimated resolution time yet, but we'll provide updates here as soon as we can.

  • Updates:

    The connectivity issues affecting our West Coast servers have now been resolved. The issue was due to maintenance by an upstream provider, and normal service has been restored. We appreciate your patience while we worked through this, and we apologize for any inconvenience this may have caused.

  • Updates:

    Our Systems team has identified that the ongoing connectivity issues affecting our West Coast servers are due to maintenance being performed by Cogent, one of our upstream providers. While our network has adjusted routing preferences to mitigate the impact, some customers may still experience intermittent connectivity issues until Cogent completes their work. We appreciate your patience and will continue to provide updates as we receive more information.