Some systems are experiencing issues.

Last updated 1 week ago

    • Chat Support

      Operational

    • Phone Support

      Operational

    • Email Ticket Support

      Operational

    • AMP (Account Management Panel)

      Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.

      Operational

    • Billing System/Payment Services

      Operational

    • Business Shared Servers

      Operational

    • WordPress Shared Servers

      Operational

    • Virtual Private Servers

      Operational

    • Reseller Servers

      Operational

    • Dedicated Servers

      Operational

    • Cloud Servers

      Operational

    • EU Data Center

      Operational

    • East Coast Data Center

      Operational

    • West Coast Data Center

      Operational

    • DNS Resolution

      Name resolution services that translate domain names to IP addresses for any domains pointed to our nameservers. ns1.inmotionhosting.com ns2.inmotionhosting.com ns3.inmotionhosting.com ns4.inmotionhosting.com

      Operational

Past incidents

Unplanned Maintenance on Control Web Panel (CWP) Servers

1 week ago 2026-09-02 22:10 UTC
Investigating

Investigating

4 days ago 2026-09-08 14:29 UTC

Maintenance on our VPS and Dedicated Servers using Control Web Panel (CWP) is currently ongoing.

If you use CWP as your web server control panel, please contact Support via chat, phone, or email to have your IP address(es) whitelisted and restore access to CWP.

Thank you for your patience.

Investigating

1 week ago 2026-09-04 15:30 UTC

Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored.

We appreciate your patience.

Reported

1 week ago 2026-09-02 22:10 UTC

Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted.

If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.

No incidents reported.

Email Ticket Creation Issue

2 years ago 2024-08-20 09:18 UTC
Fixed

Fixed

2 years ago 2024-08-20 20:27 UTC

At this time this issue is resolved and services are operational at this time. Thank you for your patience and understanding.

Investigating

2 years ago 2024-08-20 10:09 UTC

Traffic spikes in our email system may result in customers experiencing delays in ticket creation or receiving ticket updates. Zendesk is looking at ways to reduce the traffic so that the email queue can be processed.

Reported

2 years ago 2024-08-20 09:18 UTC

Our Zendesk system is currently experiencing an issue where emails are not creating or updating tickets. Zendesk is actively investigating the situation to resolve it as quickly as possible. We understand the impact this may have on your experience, and we sincerely apologize for the inconvenience. Please rest assured that they are working diligently to address the problem.

If you need immediate assistance, please reach out to our support team via live chat.

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