Some systems are experiencing issues.

Last updated 1 week ago

    • Chat Support

      Operational

    • Phone Support

      Operational

    • Email Ticket Support

      Operational

    • AMP (Account Management Panel)

      Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.

      Operational

    • Billing System/Payment Services

      Operational

    • Business Shared Servers

      Operational

    • WordPress Shared Servers

      Operational

    • Virtual Private Servers

      Operational

    • Reseller Servers

      Operational

    • Dedicated Servers

      Operational

    • Cloud Servers

      Operational

    • EU Data Center

      Operational

    • East Coast Data Center

      Operational

    • West Coast Data Center

      Operational

    • DNS Resolution

      Name resolution services that translate domain names to IP addresses for any domains pointed to our nameservers. ns1.inmotionhosting.com ns2.inmotionhosting.com ns3.inmotionhosting.com ns4.inmotionhosting.com

      Operational

Past incidents

Unplanned Maintenance on Control Web Panel (CWP) Servers

1 week ago 2026-09-02 22:10 UTC
Investigating

Investigating

4 days ago 2026-09-08 14:29 UTC

Maintenance on our VPS and Dedicated Servers using Control Web Panel (CWP) is currently ongoing.

If you use CWP as your web server control panel, please contact Support via chat, phone, or email to have your IP address(es) whitelisted and restore access to CWP.

Thank you for your patience.

Investigating

1 week ago 2026-09-04 15:30 UTC

Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored.

We appreciate your patience.

Reported

1 week ago 2026-09-02 22:10 UTC

Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted.

If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.

Dedicated Server Physical Relocation

2 years ago 2024-08-29 14:00 UTC
Complete

On August 28th, many of our Dedicated Servers are scheduled for a physical relocation to our new state-of-the-art data center facility, part of the NTT Global Data Centers. The move will take place overnight, beginning at 9:00 PM EST and should be completed by 2:00AM EST.

Rest assured, our team is making every effort to minimize disruption to your service. And your server will be closely monitored throughout the transition until connectivity is fully restored.

During the move, you can expect approximately 2-4 hours of downtime. We expect that most customers will experience less downtime than anticipated.

You can find additional information and periodic updates about this move here: https://www.inmotionhosting.com/support/news/ecdc-migration-2024/.

Thank you for your understanding while we work through the migration process. We believe that these significant upgrades will greatly enhance your hosting experience.

Unplanned Maintenance for Server ecngx308

2 years ago 2024-08-28 23:10 UTC
Fixed

Fixed

2 years ago 2024-08-28 23:39 UTC

At this time this issue is resolved and services are operational at this time. Thank you for your patience and understanding.

Reported

2 years ago 2024-08-28 23:10 UTC

Our System Administration team has identified issues requiring unplanned maintenance on server ecngx308. Customers may experience temporary connectivity issues to their website and email while the maintenance is performed. There is not currently an estimated time for this issue to be resolved, but updates will be provided here as they become available. Which server am I on?

Dedicated Server Physical Relocation

2 years ago 2024-08-28 14:15 UTC
Complete

We wanted to inform you that our dedicated server migrations, originally scheduled to be completed by 2 AM EST, are still ongoing. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to ensure a smooth transition.

Our team is working diligently to complete the migration process as quickly as possible. We will continue to provide updates as they become available.

Thank you for your understanding and continued support.

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