Some systems are experiencing issues.

Last updated 1 week ago

    • Chat Support

      Operational

    • Phone Support

      Operational

    • Email Ticket Support

      Operational

    • AMP (Account Management Panel)

      Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.

      Operational

    • Billing System/Payment Services

      Operational

    • Business Shared Servers

      Operational

    • WordPress Shared Servers

      Operational

    • Virtual Private Servers

      Operational

    • Reseller Servers

      Operational

    • Dedicated Servers

      Operational

    • Cloud Servers

      Operational

    • EU Data Center

      Operational

    • East Coast Data Center

      Operational

    • West Coast Data Center

      Operational

    • DNS Resolution

      Name resolution services that translate domain names to IP addresses for any domains pointed to our nameservers. ns1.inmotionhosting.com ns2.inmotionhosting.com ns3.inmotionhosting.com ns4.inmotionhosting.com

      Operational

Past incidents

Unplanned Maintenance on Control Web Panel (CWP) Servers

1 week ago 2026-09-02 22:10 UTC
Investigating

Investigating

3 days ago 2026-09-08 14:29 UTC

Maintenance on our VPS and Dedicated Servers using Control Web Panel (CWP) is currently ongoing.

If you use CWP as your web server control panel, please contact Support via chat, phone, or email to have your IP address(es) whitelisted and restore access to CWP.

Thank you for your patience.

Investigating

1 week ago 2026-09-04 15:30 UTC

Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored.

We appreciate your patience.

Reported

1 week ago 2026-09-02 22:10 UTC

Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted.

If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.

No incidents reported.

Shared Server Updates

1 year ago 2024-09-27 23:00 UTC
Fixed

Fixed

1 year ago 2024-09-30 02:56 UTC

We are pleased to report that the planned reboot for ngx341 on 9/28 has been successfully completed as part of our ongoing work with CloudLinux. Additionally, our systems administration team has resolved the quality of service issues affecting res345, ecngx300, ecbiz316, and ecngx303. All impacted servers are now operating normally.

Thank you for your patience and understanding during this maintenance process.

Reported

1 year ago 2024-09-27 23:00 UTC

A planned reboot for ngx341 is being scheduled for early 9/28 in association with our ongoing work with CloudLinux. Due to quality of service events within the last 24 hours, our systems administration team is focusing on the following impacted servers: res345, ecngx300, ecbiz316, and ecngx303.

To check which server you are hosted on, please refer to the following article, Account Technical Details

Shared Server Updates

1 year ago 2024-09-27 03:15 UTC
Fixed

Fixed

1 year ago 2024-09-27 03:15 UTC

Improvements in the quality of service have been made over the last 24 hours. We are continuing to ensure LVE limits are having a positive impact, apache based problems are largely resolved, and we are moving IO transactions to the ramdisk storage layer on some of our shared servers.

Engagement with Cloudlinux is still ongoing and ngx304/ecbiz275 are the focus of our systems administration team.

To check which server you are hosted on, please refer to the following article, Account Technical Details

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