Network Status Updates

Maintenance on our VPS and Dedicated Servers using Control Web Panel (CWP) is currently ongoing.

If you use CWP as your web server control panel, please contact Support via chat, phone, or email to have your IP address(es) whitelisted and restore access to CWP.

Thank you for your patience.

Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored.

We appreciate your patience.

Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted.

If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.

We are currently investigating and working diligently to mitigate issues with our Shared Servers being greylisted by Microsoft mail servers. Our team is actively addressing the situation and will continue working through the weekend to resolve this matter for our affected mail IPs. If you are still experiencing issues sending mail and require immediate assistance, please let us know so that we can continue to explore options for mitigating this. Additionally, we are implementing a more permanent solution with a new, robust outbound mail filtering system in the near future. Thank you for your patience as we work to restore seamless mail delivery.

The Service Disruption for amsngx344 has been resolved. We appreciate your patience in this matter.

We have investigating an issue on amsngx344. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. Which server am I on?

This has been resolved at this time. Thank you for your patience and understanding.

We are currently working with our Data Center team to restore connectivity to these two servers. Thank you for your patience as we work diligently to resolve this issue.

Our Systems Administration team is aware of some issues with ecngx318 & ecres346. Customers that are hosted on this server will experience temporary downtime to their website and emails.

Our Systems Administration team is currently working hard to identify the issues and fix the ongoing issues regarding this server. Customers can check what server they are hosted on using the following article, Account Technical Details