Network Status Updates

Maintenance on our VPS and Dedicated Servers using Control Web Panel (CWP) is currently ongoing.

If you use CWP as your web server control panel, please contact Support via chat, phone, or email to have your IP address(es) whitelisted and restore access to CWP.

Thank you for your patience.

Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored.

We appreciate your patience.

Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted.

If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.

At this time maintenance on havp18 has completed. Thank you for your patience.

We're currently undergoing maintenance on our havp18 VPS node to ensure its stability and performance. This maintenance process may lead to some temporary fluctuations in service availability and performance. Customers may experience brief interruptions or delays in service, and there may be temporary fluctuations in network and server performance. Our technical team is actively monitoring the situation, and updates will be provided here as necessary. Thank you for your understanding and patience during this time.

Customers can check what server they are hosted on using the following article, Account Technical Details

We are continuing to work diligently on mitigating the issues with some of our Shared Servers being greylisted by 3rd party mail servers including Microsoft and Yahoo. Our team is actively addressing the situation and we are seeing an improvement in email delivery for those affected servers. If you are still experiencing issues sending mail and require immediate assistance, please let us know so that we can continue to explore options for mitigating this. Additionally, we are implementing a more permanent solution with a new, robust outbound mail filtering system in the near future. Thank you for your patience as we work to restore seamless mail delivery.