Network Status Updates

Maintenance on our VPS and Dedicated Servers using Control Web Panel (CWP) is currently ongoing.

If you use CWP as your web server control panel, please contact Support via chat, phone, or email to have your IP address(es) whitelisted and restore access to CWP.

Thank you for your patience.

Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored.

We appreciate your patience.

Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted.

If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.

The issue on the havp20 node has been fully resolved. All affected VPS services in our East Coast Datacenter have returned to normal operation. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!

We are investigating an issue on the havp20 node. Some VPS users in our East Coast Datacenter may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience.

The connectivity issues affecting our West Coast servers have now been resolved. The issue was due to maintenance by an upstream provider, and normal service has been restored. We appreciate your patience while we worked through this, and we apologize for any inconvenience this may have caused.

Our Systems team has identified that the ongoing connectivity issues affecting our West Coast servers are due to maintenance being performed by Cogent, one of our upstream providers. While our network has adjusted routing preferences to mitigate the impact, some customers may still experience intermittent connectivity issues until Cogent completes their work. We appreciate your patience and will continue to provide updates as we receive more information.

We have identified issues affecting connectivity to our West Coast servers. If your account is hosted there, you might experience temporary connectivity issues with your website and email. We don't have an estimated resolution time yet, but we'll provide updates here as soon as we can.