Some systems are experiencing issues.

Last updated 3 days ago

    • Chat Support

      Operational

    • Phone Support

      Operational

    • Email Ticket Support

      Operational

    • AMP (Account Management Panel)

      Main control panel for managing hosting subscriptions, gaining server access, and accessing billing information.

      Operational

    • Billing System/Payment Services

      Operational

    • Business Shared Servers

      Operational

    • WordPress Shared Servers

      Operational

    • Virtual Private Servers

      Operational

    • Reseller Servers

      Operational

    • Dedicated Servers

      Operational

    • Cloud Servers

      Operational

    • EU Data Center

      Operational

    • East Coast Data Center

      Operational

    • West Coast Data Center

      Operational

    • DNS Resolution

      Name resolution services that translate domain names to IP addresses for any domains pointed to our nameservers. ns1.inmotionhosting.com ns2.inmotionhosting.com ns3.inmotionhosting.com ns4.inmotionhosting.com

      Operational

Past incidents

Unplanned Maintenance on Control Web Panel (CWP) Servers

3 days ago 2026-09-02 22:10 UTC
Investigating

Investigating

2 days ago 2026-09-04 15:30 UTC

Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored.

We appreciate your patience.

Reported

3 days ago 2026-09-02 22:10 UTC

Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted.

If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.

No incidents reported.

421 Misdirected Request Error

1 year ago 2025-07-18 20:41 UTC
Fixed

Fixed

1 year ago 2025-07-19 20:47 UTC

This issue has been resolved. cPanel has released the necessary updates to address the "421 Misdirected Request" error affecting websites using EA-NGINX. Our team has applied the updated packages across affected systems, and normal functionality has been restored.

We will continue to monitor closely, but no further impact is expected at this time.

Thank you for your patience while we worked to implement a resolution.

Identified

1 year ago 2025-07-19 07:47 UTC

We are still waiting on the newest package release from cPanel. It is expected that this cPanel Support article will be updated when it is available.

Watching

1 year ago 2025-07-19 04:24 UTC

We are still waiting on the newest package release from cPanel. It is expected that this cPanel Support article will be updated with it is available.

Watching

1 year ago 2025-07-18 23:54 UTC

We've received messaging from cPanel. They will be patching their build of ea-apache24 and are currently in the testing stage. We will provide more updates as they become available.

Reported

1 year ago 2025-07-18 20:41 UTC

We are aware of an issue affecting websites utilizing EA-NGINX, where visitors may encounter a "421 Misdirected Request" error. This issue has been identified by cPanel and is related to recent updates within the EA-NGINX configuration. cPanel is currently investigating the root cause and working toward a permanent fix. In the meantime, our team is actively monitoring affected systems and will apply any recommended workarounds as they become available.

Further information can be found here: https://support.cpanel.net/hc/en-us/articles/33553346450455-Websites-show-421-Misdirected-Request-error-while-using-EA-Nginx

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