If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Support Center.

All systems are operational

Past Incidents

29th September 2021

No incidents reported

28th September 2021

Technical Support and Billing Chat Service Interruption

We have become aware of an issue with our chat support services which is preventing customers from reaching our agents. We are currently working to find and correct the issue. While the issue is ongoing, customers may be unable to reach support by chat. We encourage all of our customers in need of support to reach out by phone at 1-888-321-4678. We're sorry for any inconvenience.

  • Updates:

    Our internal support team has identified and corrected this issue. Full chat functionality has been restored. Customers should feel free to resume reaching out to our support teams in whatever way they prefer. We appreciate your patience and apologize for any inconvenience.