At InMotion Hosting, we are committed to providing reliable, high-performance hosting services and helpful human support. This page offers real-time updates on our infrastructure, including any service interruptions or scheduled maintenance. Platform InMotion customers can find real-time status updates on Managed WordPress services at status.inmotioncentral.com. If you're experiencing issues, rest assured our team is actively working to resolve them as quickly as possible, and we appreciate your patience and understanding.

Get answers to commonly asked questions at our Support Center. To open a ticket with our support team, please log into AMP.

Some systems are experiencing issues

Current Incidents

13th January 2026

Service Disruption for ecngx347, ecngx264, ngx234, ecngx235, and ecngx285

Our Systems Administration team is currently addressing issues with servers, ecngx347, ecngx264, ngx234, ecngx235, and ecngx285. Customers hosted on these servers may experience temporary downtime for their websites and emails.

Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, Which server am I on?

  • Updates:

    The issues with servers ecngx347, ecngx264, ecngx235, and ecngx285 have been resolved, and services have returned to normal operation. If you continue to experience any issues, please reach out to our support team. We are still investigating the issue with ngx234. Updates will be provided as they are available. Thank you for your patience!

    • Past Incidents

    13th November 2021

    No incidents reported

    12th November 2021

    Intermittent Phone Connectivity

    Our toll-free numbers are currently experiencing intermittent connectivity issues. We apologize for the inconvenience. Our chat and ticket options are available if you need assistance.

  • Updates:

    All systems have returned to normal. We will continue to monitor.

    • 11th November 2021

    Spoofed and Malicious Emails

    We are currently aware of spoofed and malicious emails being sent to customers that appear to be from us. These emails* reference: InMotion Support Ticket # - Other - Your Cloud account's services are about to be suspended. These emails are malicious and are not sent from InMotion Hosting; we do encourage you to ignore this email and to not click any of the links present.

  • Updates:

    Our Legal Team and System Administration Team is taking every action to stop this third-party mail service from continuing to send out these spoofed emails and websites. We apologize for any confusion and frustrations that this may have caused. We want to assure you that this email is not in any way affiliated with us and should not be trusted. As a reminder, we ask that you not click on any of the links in this email.