At InMotion Hosting, we are committed to providing reliable, high-performance hosting services and helpful human support. This page offers real-time updates on our infrastructure, including any service interruptions or scheduled maintenance. Platform InMotion customers can find real-time status updates on Managed WordPress services at status.inmotioncentral.com. If you're experiencing issues, rest assured our team is actively working to resolve them as quickly as possible, and we appreciate your patience and understanding.

Get answers to commonly asked questions at our Support Center. To open a ticket with our support team, please log into AMP.

Some systems are experiencing issues

Current Incidents

1st June 2026

Emergency Failover for ecngx342

We have identified an issue affecting server ecngx342. To resolve this as quickly as possible, our team is immediately initiating an emergency failover procedure to transition services to a new server.

During this time, you may experience disruptions or temporary connectivity drops with your website and email. We are actively monitoring the migration and will post updates here as the failover progresses. Thank you for your patience. See what server you are on.

  • Updates:

    We are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.

  • Updates:

    Systems Technicians are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.

  • Updates:

    We are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.

  • Updates:

    Systems Technicians are still actively working on the Emergency Failover Restoration occurring on server ecngx342. As the restoration process continues, there is unfortunately still no new information to report at this time, and still no known estimated time of resolution. We do greatly appreciate your continued patience as services on this server are restored, and we will continue to update throughout the process.

  • Updates:

    Efforts are still ongoing for server, ecngx342. We cannot yet give a clear estimate of when the failover procedure will be complete, however we will continue to give updates as the work continues. We truly appreciate your patience during this unexpected maintenance.

  • Updates:

    Systems Technicians are currently still performing unplanned maintenance on server, ecngx342, at this time. We do not currently have a clear estimated time of resolution, but we will continue to update on this matter as efforts continue. We truly appreciate your patience.

  • Updates:

    Work is still being actively done to resolve the current issue with server ecngx342. We appreciate you patience as we finish up the unexpected maintenance and get things back up on that server. More updates to follow as they occur.

  • Updates:

    We are still in the process of the emergency failover for the server, ecngx342, at this time. We will provide additional updates when they are available. Thank you for your patience!

  • Updates:

    Emergency failover is still in progress for this server, ecngx342. We will provide updates as they become available. We appreciate your patience!

  • Updates:

    Our infrastructure team continues to work on an emergency failover for this server, ecngx342. We appreciate all of your patience! Updates are provided as they become available.

  • Updates:

    We are still working on an emergency failover for this server, ecngx342. Thank you for your continued patience! Further updates will be provided as they become available.

  • Updates:

    Our infrastructure team is actively working to restore all services on this server. We appreciate your patience, and further updates will be provided as they become available.

  • Updates:

    Our infrastructure team is actively working to restore service. No action is needed on your end at this time. We appreciate your patience, and updates will be posted as they are available.

  • Updates:

    Our team is still actively working on the emergency failover for server ecngx342; website and email services may remain intermittent during this time. Further updates will be posted here as they become available.

    • 12th May 2026

    WHMCS Security Vulnerability

    A high-severity security vulnerability (CVE-2026-29204) has been identified in the WHMCS billing and automation platform. This flaw could potentially allow authenticated users to perform unauthorized actions or access services belonging to other accounts.

    In the interest of protecting our customers' environments, our security team is currently reaching out to affected account holders via email. While we are attempting to apply emergency security patches where possible, some installations may require manual updates due to specific configurations. We thank you for your patience. You can find more information from WHMCS HERE.

    8th May 2026

    cPanel Security Update

    cPanel has released an update for three new security vulnerabilities: CVE-2026-29201, CVE-2026-29202, and CVE-2026-29203

    The patch for these vulnerabilities will be deployed on 5/8/2026 at 12:00 PM Eastern US time. This update will be deployed automatically.

    Please review this article for more detailed information: https://www.inmotionhosting.com/support/news/cpanel-cve-2026-29201-29202-29203-patch-advisory/

  • Updates:

    Our systems administration team has successfully patched all InMotion servers across shared, VPS, and Dedicated server customers.

    • 4th May 2026

    CloudLinux Troubleshooting

    Our Systems Administration Team is aware of the Copy Fail Vulnerability (CVE-2026-31431) affecting certain Linux kernel versions, as outlined by CloudLinux. Kernel updates and mitigations are actively being applied to impacted systems. https://blog.cloudlinux.com/cve-2026-31431-copy-fail-kernel-update

    Additionally, we are monitoring an issue related to Imunify360 where active malware scans may cause performance issues. If you are actively experiencing this issue, please contact our support team for assistance.

    30th April 2026

    cPanel & WHM Login Authentication Vulnerability

    A critical vulnerability was recently identified in the cPanel software regarding an authentication login exploit. This affects all currently supported versions of cPanel. In order to best protect our customers, WHM/cPanel logins may be inaccessible for some servers until all patches have been released, applied, and validated. We thank you for your patience. You can find more information from cPanel HERE.

  • Updates:

    Please follow our blog post to view our full response or check your email to see if you were affected by this cPanel vulnerability.

    • Past Incidents

    19th November 2021

    No incidents reported

    18th November 2021

    Connectivity Concerns affecting SE Asia and AU

    Our Systems Administration team has identified issues affecting our connectivity to South East Asia and Australia. There is not currently an estimated time for this issue to be resolved, but updates will be provided here as they become available.

  • Updates:

    At this time the issue affecting the Hong Kong Internet Exchange appears to be resolved.

  • Updates:

    Our Systems Administration team was able to determine that the connectivity issue is being caused by a backbone provider, Hong Kong Internet Exchange.

    • 16th November 2021

    Planned Maintenance: cPanel Updates on Shared Servers

    The Scheduled cPanel Maintenance has once again begun. This maintenance includes cPanel security updates on all Shared servers. Restarts of services are expected and may result in temporary connectivity issues to customers' websites and emails.

  • Updates:

    At this time cPanel maintenance has concluded and full functionality has been restored. Thank you greatly for your patience!