If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Support Center.

All systems are operational

Past Incidents

20th November 2021

No incidents reported

19th November 2021

No incidents reported

18th November 2021

Connectivity Concerns affecting SE Asia and AU

Our Systems Administration team has identified issues affecting our connectivity to South East Asia and Australia. There is not currently an estimated time for this issue to be resolved, but updates will be provided here as they become available.

  • Updates:

    At this time the issue affecting the Hong Kong Internet Exchange appears to be resolved.

  • Updates:

    Our Systems Administration team was able to determine that the connectivity issue is being caused by a backbone provider, Hong Kong Internet Exchange.