If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Support Center.

All systems are operational

Past Incidents

24th April 2022

Chat Scheduled Maintenance

Beginning at 3:00 AM U.S. Eastern Time, our service provider ZenDesk will be performing scheduled maintenance on our chat interface. The expected timeframe of this maintenance is roughly 45 minutes. During this time, no new chats will begin, and all current chats will be disconnected. If your chat is disconnected as a result, please wait about an hour until the maintenance is resolved and reach out again. We're sorry for any inconvenience this may cause.

  • Updates:

    Maintenance has concluded and chat support is operational and ready to assist. Thank you for your patience.

    • 23rd April 2022

    Partial Outage on Web Hosting Server

    Currently, one of our shared servers ngx296 is experiencing a partial Outage. Our T3 System Administrators are currently investigating and updates will be provided accordingly

  • Updates:

    At this time the issue affecting ngx296 has been resolved. We appreciate your patience.