If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Support Center.

All systems are operational

Past Incidents

22nd August 2024

No incidents reported

21st August 2024

No incidents reported

19th August 2024

Email Ticket Creation Issue

Our Zendesk system is currently experiencing an issue where emails are not creating or updating tickets. Zendesk is actively investigating the situation to resolve it as quickly as possible. We understand the impact this may have on your experience, and we sincerely apologize for the inconvenience. Please rest assured that they are working diligently to address the problem.

If you need immediate assistance, please reach out to our support team via live chat.

  • Updates:

    At this time this issue is resolved and services are operational at this time. Thank you for your patience and understanding.

  • Updates:

    Traffic spikes in our email system may result in customers experiencing delays in ticket creation or receiving ticket updates. Zendesk is looking at ways to reduce the traffic so that the email queue can be processed.