If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Support Center.

All systems are operational

Past Incidents

25th September 2024

Shared Server Updates

We are pleased to report that since the deployment of LVE, amsngx344 has maintained 100% uptime. This reflects the improved stability and performance provided by our recent updates.

Additionally, we are actively engaging with CloudLinux to further optimize performance and are currently working on addressing FPM timeouts and memory consumption issues on ngx353 as well as ngx304.

To check which server you are hosted on, please refer to the following article, Account Technical Details

We are closely monitoring these systems and will continue to provide updates as we make progress. Thank you for your patience.

Unplanned Maintenance on Server ngx273

We have identified an issue requiring unexpected maintenance on server ngx273. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. See what server you are on.

  • Updates:

    The service disruption issues on ngx272 have now been resolved. Services should now resume as normal.

    • 24th September 2024

    Shared Server Updates

    We have a plan in place to address the majority of QOS issues, focusing on ngx353 and ecngx344. Additionally, we are actively working on addressing the Apache bug detailed here:

    To check which server you are hosted on, please refer to the following article, Account Technical Details

    23rd September 2024

    Shared Server CloudLinux Updates

    We are implementing important changes to the CloudLinux LVE limits to address and mitigate service degradation issues currently affecting our ecngx318 and ngx353 shared servers. These adjustments are designed to enhance overall performance and ensure a more reliable experience for all users.