A planned reboot for ngx341 is being scheduled for early 9/28 in association with our ongoing work with CloudLinux. Due to quality of service events within the last 24 hours, our systems administration team is focusing on the following impacted servers: res345, ecngx300, ecbiz316, and ecngx303.

To check which server you are hosted on, please refer to the following article, Account Technical Details

Improvements in the quality of service have been made over the last 24 hours. We are continuing to ensure LVE limits are having a positive impact, apache based problems are largely resolved, and we are moving IO transactions to the ramdisk storage layer on some of our shared servers.

Engagement with Cloudlinux is still ongoing and ngx304/ecbiz275 are the focus of our systems administration team.

To check which server you are hosted on, please refer to the following article, Account Technical Details

We are pleased to report that since the deployment of LVE, amsngx344 has maintained 100% uptime. This reflects the improved stability and performance provided by our recent updates.

Additionally, we are actively engaging with CloudLinux to further optimize performance and are currently working on addressing FPM timeouts and memory consumption issues on ngx353 as well as ngx304.

To check which server you are hosted on, please refer to the following article, Account Technical Details

We are closely monitoring these systems and will continue to provide updates as we make progress. Thank you for your patience.