If you are experiencing an issue that is not described below, or you have questions regarding your datacenter or hosting, please visit our Support Center.

All systems are operational

Past Incidents

29th September 2024

Account Management Panel (AMP)

We're currently experiencing unplanned maintenance on our internal systems. At this time, we're unable to access your account. If you'd like, we can open a ticket for you to assist when the system is back available, or feel free to contact us again at a later time.

  • Updates:

    The accessibility issues have been resolved. AMP and other affected assets are now fully functional. Thank you for your patience during this time.

    • 28th September 2024

    Shared Server Updates

    We are seeing positive results from the scheduled maintenance on early 9/28 for the targeted servers (ngx341, amsngx344, and ngx353) and are continuing to monitor mail related quality of service closely over the next hours.

    To check which server you are hosted on, please refer to the following article, Account Technical Details

    27th September 2024

    Shared Server Updates

    A planned reboot for ngx341 is being scheduled for early 9/28 in association with our ongoing work with CloudLinux. Due to quality of service events within the last 24 hours, our systems administration team is focusing on the following impacted servers: res345, ecngx300, ecbiz316, and ecngx303.

    To check which server you are hosted on, please refer to the following article, Account Technical Details

  • Updates:

    We are pleased to report that the planned reboot for ngx341 on 9/28 has been successfully completed as part of our ongoing work with CloudLinux. Additionally, our systems administration team has resolved the quality of service issues affecting res345, ecngx300, ecbiz316, and ecngx303. All impacted servers are now operating normally.

    Thank you for your patience and understanding during this maintenance process.